Infrastructure Development:
Site Reliability Engineer
Req 6668
Sydney, Australia

Why NetSuite?

One word — transformation.

At NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.

Transform your career at NetSuite

At NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point?

NetSuite is transforming how its customers do business. If you want to transform your career, Apply Now below.

Job Description:
Site Reliability Engineers are directly responsive for the availability of the NetSuite's customer facing solutions. They monitor the applications, react to problems, proactively address issues before they become problems and build tools to constantly improve availability, performance, uptime and response time. Site Reliability Engineering is a global team ensuring NetSuite exceeds its Service Level Commitment 24x7x365.


  • Keep the customer facing site running.
  • Owner of all alerts and escalations in customer facing production environment.
  • Automate manual tasks.
  • Use SRE toolset to identify, resolve or escalate issues in production.
  • Build effective monitoring that evolves with the product.
  • Work closely with development engineers who build the product.
  • Interface with Customer Support.
  • Build, test and run Disaster Recovery procedures.
  • Gain familiarity with NetSuite solutions and customer needs.
  • Work to constantly increase the number of issues resolved directly by SRE.

Skills & Requirements:

  • Experience with Unix or Linux.
  • Experience with networking.
  • Database knowledge is desirable.
  • 3–4 years' experience working in a large scale production operations environment providing mission critical services to customers.
  • Computer Science Degree.
  • Shell scripting.
  • Good troubleshooting skills.
  • Work quickly and accurately under pressure in time critical situations.
  • A self-starter who takes pride in job ownership and is always thinking of innovative ways to improve efficiency and effectiveness.

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