NetSuite Helps Popular Ecommerce Retailer Grow Margins 400% While Doubling Revenues

"NetSuite has helped us maintain strong growth while keeping capital expenditures to a minimum. It also helped us lower costs even further—and prepare for future growth—by integrating and automating our key business processes."

—UK Home Shopping

Results:

In the past year, the company has grown revenues by 100%, and profit margins by 400%
UK Home Shopping is saving £50,000 yearly over the cost of an equivalent server-based system and its necessary maintenance
The company estimates that NetSuite is also saving the equivalent of at least one full-time equivalent, or about £20,000 yearly
Improved email marketing helps generate an additional £8,000 revenue each month
Automated, simplified VAT reporting saves £3,000 per year
Improved inventory management has helped reduce stock-outs by 50%, and an integrated purchase-order process has cut purchasing time by 25%

Challenges:

Popular TV home-shopping network needed to simultaneously support growth and reduce costs to fight downward price competition
The company also wanted to improve business visibility to help executives make more informed decisions to support company growth

Solution:

UK Home Shopping chose NetSuite because of its cost advantages over server-based software, and because it is more intuitive and easier to use than the company's previous business software
NetSuite partner Noblue Limited helped with implementation
NetSuite's support for placing promotional codes in advertising has helped UK Home Shopping sharpen its marketing focus to maximize effectiveness
NetSuite's multi-channel integration makes it easy for the company to add sales channels in the future