Mexican Enterprise Technology Distributor Grows Sales and Partners on Cloud NetSuite

"NetSuite has given us better control of the company, and we have given end-users more power so they can do their jobs better without having to go to the IT department. NetSuite was also easier to implement with lower TCO than the other ERP systems we evaluated."

—TEAM



Business Challenges:

  • Previous legacy ERP system offered little visibility into sales by branch, brand, part number and other attributes, making forecasting and profitability analysis difficult
  • TEAM wanted to eliminate the high costs and inefficiency of on-premise systems that required a sizable IT staff to deploy and maintain
  • Slow and manual procure-to-pay and order-to-cash processes impaired efficiency and business growth

Solution:

  • TEAM selected NetSuite over SAP and Microsoft with on-time, on-budget implementation by NetSoft, a Mexico-based NetSuite partner that has led more than 60 NetSuite deployments
  • NetSuite delivers lower total cost of ownership (TCO) compared to previous and competing solutions with a complete cloud business management suite, including ecommerce to open a new sales channel
  • NetSuite CRM being rolled out to give sales reps and managers better visibility into opportunity, pipeline and customer data

Results:

  • TEAM has improved efficiency, visibility and productivity by centralizing on one robust cloud business platform for its enterprise IT software and hardware distribution business
  • Launching a B2B ecommerce site on NetSuite, TEAM has grown its ecommerce share of total sales to 15 percent with growth to 50 percent expected in two years
  • TEAM publishes inventory data to its SuiteCommerce website for online partner ordering and self-service, helping attract 200 new partners in less than a year
  • NetSuite Inventory Management supplies visibility and ensures appropriate stock of IT infrastructure hardware and related components
  • Sales reporting now available in real time, compared to 30 days of report generation based on outdated information
  • Ad hoc reporting with drill-down to transactional detail enables TEAM to make informed, data-driven business decisions
  • Order processing time reduced about 4x, from up to 30 minutes to just 7 minutes
  • Real-time inventory and sales data has enabled TEAM to streamline its replenishment processes







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