Manufacturer of Solio Brand Solar-Powered Chargers Plugs In for Growth with NetSuite

"We wanted a single system that would integrate with our website in addition to hosting our back office, and NetSuite does it all. NetSuite has been a pillar of strength throughout our journey by enabling the real-time visibility and business agility the company needed for success."

—Better Energy Systems



Results:

  • Single integrated cloud platform for inventory management, order to cash, financials, sales pipeline and ecommerce delivers scalability and efficiency for growth
  • NetSuite was a “pillar of strength” during a company turnaround that was honored with a 2013 Manufacturing Leadership 100 (ML100) Award from Frost & Sullivan
  • Better Energy could run a lean staff because business processes were so well integrating, enabling a focus on growth instead of back-end infrastructure
  • Liberation from manual data management and IT maintenance enabled Better Energy to channel resources into innovating its solar charging technology for smartphones, cameras, GPS units and other mobile devices
  • Customer support case data in NetSuite helped Better Energy identify consumer desires to re-engineer product line for greater simplicity and flexibility
  • Product development time reduced from one year to six months to meet demands of fast-paced device market
  • Real-time visibility into financials helped Better Energy substantially reduce operating costs and receivables time while doubling its gross margins and offering consumers a lower-priced product
  • Better Energy has achieved triple-digit growth in product sales at such retailers as REI, Radio Shack, Mountain Equipment Co-op and Amazon
  • Automated order management and fulfillment for orders via SuiteCommerce website speeds delivery and improves customer satisfaction

Challenges:

  • QuickBooks’ inability to integrate core business processes imposed a ceiling on Better Energy’s growth potential and hurt efficiency
  • Better Energy needed a flexible, on-demand system to reinvigorate its business with visibility into areas needing improvement and better business efficiency and speed
  • Disparate back-office applications and website technology was an obstacle to business goal of expanding sales channel to include direct-to-consumer ecommerce sales

Solution:

  • NetSuite selected as a complete business solution for core back- and front-office systems and a platform for rapid growth
  • Cloud architecture eliminates need for capital-intensive on-premise software and servers, extensive IT staff and ongoing maintenance and troubleshooting
  • NetSuite partner Celigo supplies connectivity between NetSuite and Better Energy’s third-party logistics (3PL) partner







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