NetSuite Helps Employment Website Achieve Five-Fold Growth in Three Years

"We simply couldn't have handled the kind of growth we've seen over the last three years without NetSuite. NetSuite provided us a holistic, closed-loop solution that let us scale the business dramatically, while at the same time improving our processes and reducing costs."

—Dave Bosher, SVP/CFO, SnagAJob.com

Results:

Five-fold revenue growth since 2006 with minimal new staff in finance and administrative functions
Sales team growth of 15X — with visibility into sales rep pipelines and bookings forecasts
Integrated automated work queues reduced new-account setup time by 10%
Work-queue automation reduced cost-of-service delivery to customers by 20%
Revenue recognition functionality increased accuracy of revenue reporting, reduced invoice processing time by more than 25%.

Challenges:

Existing combination of small-business software unable to support fast growth
Needed sales forces automation/CRM solution to manage substantial planned expansion of the SnagAJob direct sales and service organizations
Needed system to support subscription-based pricing, revenue accounting complexities, and high-volume order and invoice levels
Needed closed-loop system integrating SFA, CRM, and financials, and SnagAJob's proprietary operating platform.

Solution:

Replaced QuickBooks and spreadsheets with NetSuite SFA, Financials, and CRM
NetSuite partner Upaya used NetSuite APIs to integrate proprietary back-end operations platform and automate work queues with NetSuite
Advanced revenue recognition tools in NetSuite financials simplify subscription-based billings, even with order pricing that can change on a monthly basis.