Satmetrix Cuts Hundreds of Thousands of Dollars in IT Spending
With the NetSuite Solution
"Our desire for a single, unified enterprise system quickly eliminated all of the other solutions we considered. Everything from information extraction to expense accounting to budgeting has been made easier with NetSuite."
- Internal IT group reduced by half, saving $240,000 in salaries annually
Advanced billing capabilities replaced discrete spreadsheets, resulting in more accurate billing and compliant revenue recognition
- Streamlined purchase order entry, routing, and approval greatly reduced the need for after-the-fact expense approval, providing more predictable budget performance
- Customer support data integrated with sales/accounting transactions through NetSuite Customer Center, providing 360-degree visibility into all stages of client lifecycle.
- Multiple on-premise systems for ERP and CRM activities (Siebel, Epicor, Excel) created integration hassle, limited visibility, costly IT overhead and staffing requirements
- Lengthy professional services sales cycles created an acute need for comprehensive sales cycle management
- As a services company, Satmetrix required sophisticated revenue recognition support
- Senior management created initiative to modernize internal systems, directing Satmetrix to adopt more cloud computing solutions.
- Satmetrix manages offices in Silicon Valley, New York, Paris, UK, and India through the NetSuite solution
- Complete account transparency to reps and managers, including all transaction and invoice history, reducing manual reporting demand on finance staff
- NetSuite testing sandbox enables Satmetrix to quickly prototype customizations, then roll out finalized capabilities with confidence
- Advanced analytics more powerful and less labor-intensive reporting than Excel
- Budgeting significantly more sophisticated at the department level, including fully transparent and automated currency conversions.