NetSuite Helps Storage-Solutions Company Prepare for Renewed Growth

"NetSuite has helped us become better organized, with stronger, more defined and integrated business processes, and has given us the foundation to keep growing. Also, we're seeing enormous savings in cost efficiencies over conventional server-based software."

—Redstor



Results:

  • Redstor has continued to grow without having to add new administrative staff
  • Integration of sales-pipeline and accounting date is helping Redstor cut administrative time by 40 hours a week
  • Sales reps are cutting from one to 4 hours a week from their non-sales workload
  • New customer portal is helping Redstor attract and retain new customers
  • Redstor now has a strong technology platform for future growth
  • Integrated, end-to-end sales and accounting process help Redstor enforce consistent business practices
  • Real-time pipeline visibility now lets Redstor focus on its most profitable customers and best prospects

Challenges:

  • Disparate, non-integrated business software hindered Redstor's ability to maintain strong growth
  • Lack of visibility into the sales pipeline limited the company's ability to track sales opportunities
  • Lack of integration between customer-sales and accounting data wasted administrative time in trying to match quotes with invoices

Solution:

  • Replaced Gemini, Sage, ACT! Software and manual processes with NetSuite
  • Chose NetSuite over Salesforce.com for end-to-end integration
  • Integrated email, case handling, Ecommerce, sales and marketing, customer relationship management, and accounting processes







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