NetSuite OpenAir Brings Consistent Time, Billing Processes to Law Firm Alliance

"With our ever-changing staff needs, we needed a solution that wouldn't trap us with rigid subscription terms. NetSuite OpenAir provided that solution."

—Red Mountain Law

Results:

NeSuite OpenAir is helping Red Mountain save money and boost attorney utilization through streamlined business processes and cloud-computing cost efficiencies
Attorney collaboration is optimized because each firm has real-time visibility into all attorney activities
Integrated, automated time and billing processes are helping Red Mountain save time and costs of multi-office invoice processing
Automated time tracking lets Red Mountain identify dead time and calculate precisely how each attorney is performing

Challenges:

Lack of centralized, consistent time and billing processes was preventing Red Mountain's alliance of law firms from maximizing performance
Each firm had unique filing and resource management processes, as well as varieties of billing rates and policies
Manually consolidating the offices' information for billings was tedious, wasting time and money
Attorney collaboration suffered because of the difficulties in forecasting resource availability

Solution:

Red Mountain realized immediately that server-based software would be cost-prohibitive for multiple offices
Attorneys' time is optimized because they can now log online from any Internet connection
NetSuite OpenAir's seamless billing rules have helped Red Mountain automate invoice calculations