Company Name:
POS Supply Solutions
Industry:
Retail; wholesale/distribution; ecommerce
Headquarters:
Danvers, MA
Applications Replaced:
ACT, QuickBooks Enterprise, Miva Merchant
NetSuite Product:
NetSuite
NetSuite Helps Point-of-Sale Supplier Save $50,000 While Growing 40%
"We were initially just looking at NetSuite’s CRM side, but after looking further we began to think about integrating our CRM, ERP, e-commerce, and UPS shipping, and realized what a powerful solution that would be."
— POS Supply Solutions
Challenges:
- Disconnected sales, marketing, and accounting processes hampered growth
- Sales and marketing analysis was difficult and slow, limiting success of marketing programs
- Limited financial resources were strained by existing IT infrastructure
Solution:
- POS Supply Solutions chose NetSuite over Salesforce.com and SalesLogix
- NetSuite selection began with CRM, later extended to cover the full ERP suite
- The NetSuite Professional Services quick-start program helped import customer data from existing database
Results:
- $50,000 savings from productivity gains and reductions in IT spend
- 50 percent gain in sales campaign effectiveness
- Supporting 40 percent growth in sales volume
