Company Name:
Orlebar Brown
Headquarters:
London, UK
Industry:
Luxury clothing
Applications Replaced:
Sage, Excel
NetSuite Product:
NetSuite
NetSuite Helps Luxury Clothing Retailer Streamline Processes to Drive Growth
"We were going through a major period of change management—critical for a growing business. NetSuite gave us real-time access to information about what was happening in the business, and we were able to use that intelligently to see what was working and what wasn't."
—Orlebar Brown
Results:
- The company's profit margins improved immediately after bringing in NetSuite
- Integration of ecommerce, point-of-sale, and outsourced warehouse processes now delivers reliable real-time information on inventory and other business processes
- NetSuite greatly eased Orlebar Brown's transition to new software, new office premises, and a new bank
- Role-based dashboards deliver real-time information on the company's purchasing, product stocking, and distribution KPIs
Challenges:
- Combination of limited business software and spreadsheets limited growth of popular clothing retailer
- Software and spreadsheets couldn't handle inventory management because of complex supplier relationships resulting from the company's need for both finished goods and raw materials for custom-built garments
- Management information was out of date and unreliable because software and spreadsheets were not integrated or synchronized
- Orlebar Brown wanted a solution that could support Mac and Windows users, and wouldn't disrupt the company's simultaneous transition to a different bank and larger premises
Solution:
- NetSuite's cloud architecture easily supports Mac and Windows users
- NetSuite partner BlueBridge One helped the company with implementation and consulting, meeting a 3-month go-live schedule
