NetSuite Helps Luxury Clothing Retailer Streamline Processes to Drive Growth

"We were going through a major period of change management—critical for a growing business. NetSuite gave us real-time access to information about what was happening in the business, and we were able to use that intelligently to see what was working and what wasn't."

—Orlebar Brown



Results:

  • The company's profit margins improved immediately after bringing in NetSuite
  • Integration of ecommerce, point-of-sale, and outsourced warehouse processes now delivers reliable real-time information on inventory and other business processes
  • NetSuite greatly eased Orlebar Brown's transition to new software, new office premises, and a new bank
  • Role-based dashboards deliver real-time information on the company's purchasing, product stocking, and distribution KPIs

Challenges:

  • Combination of limited business software and spreadsheets limited growth of popular clothing retailer
  • Software and spreadsheets couldn't handle inventory management because of complex supplier relationships resulting from the company's need for both finished goods and raw materials for custom-built garments
  • Management information was out of date and unreliable because software and spreadsheets were not integrated or synchronized
  • Orlebar Brown wanted a solution that could support Mac and Windows users, and wouldn't disrupt the company's simultaneous transition to a different bank and larger premises

Solution:

  • NetSuite's cloud architecture easily supports Mac and Windows users
  • NetSuite partner BlueBridge One helped the company with implementation and consulting, meeting a 3-month go-live schedule







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