NetSuite Helps Growing Company Maximize Efficiency by Integrating New Acquisitions

"NetSuite gives us the triple—A effect we've been looking for—Always Available Anywhere. That's why we use it for our new acquisitions as well as our central organization."

—NWN Corporation



Results:

  • NWN managers and employees now have real-time visibility into finances, sales and customer support, purchasing and inventory
  • NetSuite integration helped NWN automate the quote-to-invoice process, greatly improving productivity and simplifying operations
  • NetSuite has helped lower central office costs through self-service processes
  • NetSuite's cloud architecture and end-to-end integration give NWN the scalability it needs to continue its growth without having to add IT staff
  • NetSuite's Locations feature supports multiple branch offices per region and lets NWN analyze business performance from multiple perspectives

Challenges:

  • Multiple acquisitions had created a complex IT infrastructure, limiting flexibility and scalability necessary to continue growth
  • Combinations of legacy software and manual processes hindered productivity among hundreds of employees residing in NWN's eight offices
  • NWN managers found it impossible to keep current with business information

Solution:

  • NWN decided to adopt NetSuite across the entire organization after it acquired a solution provider that was running NetSuite
  • NetSuite's support for complex organizational structures maximizes reporting efficiency, while preserving local autonomy
  • NetSuite's Department and Class structures easily map into NWN's divisions and practices
  • NWN now deploys NetSuite to all acquisitions, with NetSuite partner Lohmueller helping with new-company integrations







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