"I spent 30 years in the software business prior to starting the winery. I didn't want to deal with installing and maintaining software on PCs. I spent too many years doing that. "

—Northwest Cellars


  • Rapid implementation with NetSuite Professional Services
  • Flexible NetSuite Ecommerce solution enables innovative customer promotions and discounts
  • Avoided $30,000 in up-front license costs with NetSuite cloud solution
  • Improved email campaign capabilities through NetSuite CRM
  • Simplified federal and state trade compliance through NetSuite reporting, saving 75 percent of preparation time
  • Northwest Cellars was able to grow by 25% in 2010 with no additional staff expense


  • Growing private-label wine business straining startup financial software
  • New tasting room and retail operation added organizational complexity
  • Customer data stored in two separate databases, limiting visibility
  • Primitive Ecommerce capabilities restricted promotions
  • Other vertical solutions required costly up-front investment and offered limited flexibility
  • Wanted to avoid expensive, lengthy on-premise implementation hassles


  • Integrated NetSuite solution manages all ERP and CRM data in single database and user interface
  • Easy import and merging of existing data from QuickBooks and minimized business disruption
  • NetSuite satisfied Northwest Cellars' desire for cloud-based, integrated solution
  • Cloud solution maintained without need for in-house IT staff
  • NetSuite streamlines order fulfillment, eliminating need to prepare daily spreadsheets

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