Educational Software Maker Saving $150K Annually vs. Costs of In-house IT Infrastructure

"Without NetSuite's integrated architecture it would have been near impossible to expand as smoothly as we did, and to be able to do business remotely with a fairly complex hierarchy of sales channels. That's one of the main reasons we've grown tremendously since 2007."

—Learning.com



Results:

  • Saving $150K per year over costs of in-house IT infrastructure
  • Time to send commissions reports, receive partner verification dropped from 1-2 days to one hour
  • Time to invoice after closing sale reduced from 1 week to two days
  • Ability to add custom commissions structures has strengthened sales force and partner channels
  • Revenue recognition automation simplifies accounting —valuable for handling complex subscriptions-based business processes.

Challenges:

  • Company wanted to expand sales across the U.S and Canada
  • Needed to add remote sales people, build third-party sales-partner channel
  • Fragmented IT systems slowed order processing, discouraged adding complexity to commissions structure.

Solution:

  • Replaced QuickBooks, Salesforce.com, and spreadsheets with NetSuite ERP and CRM
  • Selected NetSuite's cloud computing over on-premise IT system
  • Used NetSuite Web services to add product-trial function to website
  • NetSuite partner SaaS Experts Intl. integrating NetSuite's Ecommerce shopping cart with Learning.com's proprietary license-provisioning database
  • Partner Center portal gives partners visibility into orders pipeline.







International Sites
spacer