NetSuite Helps Software Company/System Integrator Cut Administrative Costs by 35%, Boost Productivity

Results:

• American Barcode and RFID cut administrative operating costs by 35%
• The company has increased cash flow by reducing outstanding receivables by 80% and the number of past-due customers by 47%
• Integrated business processes have eliminated redundant and overlapping customer data, resulting in greater efficiencies across the business
• Anywhere, anytime access to real-time, end-to-end business information has helped the company substantially improve productivity

Challenges:

• Lowered productivity and increasing operational costs were challenging the company to keep up with its 25,000 customers
• American Barcode and RFID maintained five disparate customer databases, serving different but overlapping product lines
• Billing processes suffered from errors and delays resulting from lack of coordination
• Remote access was cumbersome

Solution:

• The company chose NetSuite because of its cloud architecture and application integration
• NetSuite partner TrueCloud helped the company design new processes and implement a phased rollout
• NetSuite greatly reduced the manual effort in the billing process, and has given AB&R a path for continued growth