NetSuite Helps Software Company/System Integrator Cut Administrative Costs by 35%, Boost Productivity

"Modern businesses need to be flexible, and NetSuite gives us the ideal platform for flexibility, from our 360-degree view of the business to our fully integrated application workflows."

—American Barcode and RFID



Results:

  • American Barcode and RFID cut administrative operating costs by 35%
  • The company has increased cash flow by reducing outstanding receivables by 80% and the number of past-due customers by 47%
  • Integrated business processes have eliminated redundant and overlapping customer data, resulting in greater efficiencies across the business
  • Anywhere, anytime access to real-time, end-to-end business information has helped the company substantially improve productivity

Challenges:

  • Lowered productivity and increasing operational costs were challenging the company to keep up with its 25,000 customers
  • American Barcode and RFID maintained five disparate customer databases, serving different but overlapping product lines
  • Billing processes suffered from errors and delays resulting from lack of coordination
  • Remote access was cumbersome

Solution:

  • The company chose NetSuite because of its cloud architecture and application integration
  • NetSuite partner TrueCloud helped the company design new processes and implement a phased rollout
  • NetSuite greatly reduced the manual effort in the billing process, and has given AB&R a path for continued growth







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