Educational Resources
Webinars for Services
NetSuite features webinars for Services companies to help you improve and grow your business. Select a webinar that interests you below.
Do you have a single view of your business? 88% of companies using on-premise apps don't
View this on-demand webinar with Foad Fadaghi, Research Director, Telsyte, a UXC company, as Foad unveils new research of over 212 Australian business decision makers. Foad investigates the key challenges facing Australian services organisations, including the impact of technology and software on business productivity.
This webinar will discuss how one of the most crucial metrics a services-centric company can have is a single view of the business. In order to see where your business is at financially and operationally at any given time, the core business applications must be well integrated with the right data that is accessible to decision making staff. However, only 12% of organisations using on-premise apps can obtain "one version of the truth" of finances and operations without delays. Discover the benefits and in particular, the cost savings to your business by moving to a cloud-based ERP solution.
SPI Research Benchmark Results—Secrets of the Best PS Organizations
Join this on-demand webinar, that looks at the key trends, challenges and results that shaped the PS Industry in 2012. Dave Hofferberth, Founder and Managing Director of SPI Research, will share highlights from the upcoming 2013 PS MaturityTM Benchmark Report including what differentiated leading PS organizations from the rest.
Benefits of Service Lifecycle Management
The cloud has forever changed the services value equation. Accelerated time-to-value has become the new normal as today's services organizations productize their services offerings and streamline business processes for a better, more repeatable customer experience. View this on-demand webinar with services industry analyst, SPI Research, and Informatica, a leading provider of enterprise data integration software, to learn what Service Lifecycle Management is and why leading professional services organizations are increasingly embracing service packaging to innovate and differentiate from their competition.
How Leading Services Firms Are Streamlining the Quote-to-Cash Process
View this webinar with business leaders from the Technology Services Industry Association (TSIA), IT services firm Coaxis and Automatic Identification and Data Collection (AIDC) solutions provider American Barcode and RFID to see how professional services, consulting and technology firms are improving revenues, profitability and productivity by automating their entire quote-to-cash process with the cloud.
Overcoming Project-Based ERP Challenges for Professional Services, Software and Consulting Firms with the Cloud
Managing projects and financials in professional services, software or consulting organizations have many unique challenges. How can service providers focus on project delivery, manage resources and invoicing, and support business decision-making in real time while keeping overhead low?
Watch this on-demand webinar to hear Nick Castellina, Research Analyst at the Aberdeen Group, outline the changing shape of ERP and project management in the services industry. You'll also hear Abby Walker, Operations Manager at Bullhorn, a leading provider of recruiting software and services, discuss the project-based ERP challenges the company overcame with NetSuite, the industry's #1 provider of cloud ERP and PSA solutions.
Revenue Recognition for Professional Services
This on-demand webinar offers real-world insights into how leading professional services organizations are recognizing revenue more efficiently and optimally. Calvin Jackman, Controller of MYCOM North America, a leading global provider telecom industry services will share how they overcame revenue recognition challenges with NetSuite, the #1 provider of cloud ERP and professional services automation (PSA) solutions.
Insights from a CFO: The Journey of Moving 6 Software Systems to the Cloud
View this on-demand webinar to learn how Australia's leading IT services provider, Empired Ltd, used NetSuite Services Resource Planning (SRP) to increase profits and business performance. Mark Waller, Empired CFO, provides insights into how Empired's growth skyrocketed 173% using cloud ERP due to increased visibility and delivery of new business opportunities.
How the Cloud Changes the Technology Services
View this on-demand webinar to hear how technology service companies are facing an epic shift in their business models with the rise of cloud computing and the consumerization of IT. According to the Technology Services Industry Association (TSIA), services organizations must completely rethink their products, services and revenue models to succeed in this new age of tech.
How to Run a More Profitable Services Business with the Cloud
Searching for the secrets to running a top-notch services organization that excels at resource utilization, revenue per consultant and client satisfaction? Watch this on-demand webinar and get practical tips from leading services practitioners!
Professional Services Best Practices: Lessons Learned from the Trenches
View this free, on-demand webinar of the services organizations at Ensequence, MetricStream, and infrastructureWORKS have addressed their greatest challenges and learn how these companies and others including Siemens, MRM Worldwide, and Software AG use NetSuite's leading cloud service industry solutions to:
- Manage growth efficiently
- Improve resource utilization
- Streamline quote-to-billing processes
The Impact of Services Resource Planning
Cloud-based services resource planning (SRP) is doing for the services industry what ERP did for manufacturers in the 1990s—enabling centralized management of the services lifecycle, from project management to billing to resource optimization.
View this on-demand to hear how cloud SRP is delivering gains in profitability and performance for services teams. Guest-speaker, Mike Fauscette, Group VP at IDC Research, will outline IDC's view of the impact of SRP on services and Calvin Jackman, Controller at MYCOM, will share how his firm has improved margins and resource utilization with NetSuite's industry-leading cloud SRP solution.
The Consulting Industry and the Cloud—Executive Outlook and Predictions
In this on-demand webinar, you'll hear Carolyn Duffy, Director at Hein & Associates and Charlie Kauffunger, Managing Director, The Educe Group, discuss how they overcame their most pressing business challenges using cloud services automation systems. Ed Marshall, SVP of Product Strategy for NetSuite, will discuss how the right cloud-based professional services automation (PSA) tool can keep your firm ahead of the game and how leading services organizations drive their business with NetSuite OpenAir.
The Impact of Services Resource Planning
View this on-demand webinar to hear IDC's view of the impact of Services Resource Planning (SRP), and learn how NetSuite SRP helped Adaptive Planning improve project margins, resource utilization and project accounting. Services organizations are revolutionizing their businesses by abandoning traditional, installed applications and moving to cloud-based solutions. View this webinar on the impact of SRP and learn why Barclay's Capital has declared that legacy, on-premise professional services solutions are losing market share to NetSuite as the industry migrates to the cloud.
Beyond ROI—Understanding the Lost Opportunity Costs of Operating Services without Professional Services Automation
Quantifiable ROI is the key bottom-line benefit of professional services automation (PSA)—but it's only half the story. Watch this webcast for a look at how automation addresses the less tangible aspects of your services business—strategic visibility and planning, organizational alignment and communication, employee morale, client satisfaction and dependence on third-party partners and contractors.
A CFO's Guide to Improving Your Bottom Line with Cloud PSA and SRP
Learn how 2 PSOs used NetSuite OpenAir and NetSuite SRP to increase profits and performance. Gain insight into how real-time visibility drives increased utilization and results in a more effective, accountable PSO; why dashboards and KPI reporting can improve revenue performance and forecasting accuracy and how increased collaboration between professional services and finance can improve your company's bottom line. Also learn tips for selecting the right PSA solution to provide a better ROI, and how you can streamline your entire services lifecycle from marketing to project management, service delivery, billing and revenue management with NetSuite SRP.
Best Practices of Leading Services Organizations
Wondering what makes leading services companies tick? Want to know what best practices you can leverage to improve your services organization's performance and overall business? Interested in learning what systems are "must haves" for services companies? Watch this webinar as Jeanne Urich, Managing Director at SPI Research, reviews highlights of SPI's 2011 Professional Services Maturity Benchmark report. She's joined by SPI's "Best of the Best" award winners, TOP Step, Informatica and Advent in examining the best practices that enabled these winning firms to significantly outperform other benchmark participants.
The Value of Visibility, Reporting and Forecasting for Services Organizations
Watch this webinar to understand how manual processes can impact the health of your PSO, obscure visibility into projects and resources, and hinder forecasting, reporting and employee retention. Hear Randy Mysliviec, CEO of RTM Consulting, as he outlines the lost opportunity cost of operating a PSO without automation, and Michael Roseman, Head of Global Operations at Astadia, present a real-world case study on Astadia's continuing quest for and successes with automation. Plus—get a look at the Top 10 questions you should ask when evaluating a professional services automation (PSA) system.
Beyond ROI—The Value of Automation: Visibility, Reporting and Forecasting for Services Organizations
Are manual processes and over-reliance on spreadsheets limiting the success of your professional services organization? Are you struggling to gain visibility into your business, generating inaccurate forecasts and finding it difficult to align departments across your organization? Worried about employee attrition, burnout and overall satisfaction?
Watch this webinar to understand how manual processes can impact the health of your PSO, obscure visibility into projects and resources, and hinder forecasting, reporting and employee retention.
