Educational Resources
Webinars for Ecommerce
Learn how NetSuite's SuiteCommerce ecommerce solution can help create uniquely branded, personalized and engaging web experience, grow sales, strengthen customer relationships and build a competitive advantage. Select a webinar that interests you below.
Product Demo—NetSuite SuiteCommerce
Watch this on-demand webinar and learn how NetSuite SuiteCommerce can support both B2B and B2C transactions on a single platform and drive efficiency, growth and customer insight with seamless integration to your inventory, CRM, and financials. See key SuiteCommerce capabilities, including complete web design flexibility, blazing fast websites, guided search and navigation, responsive design, dynamic merchandizing, and much more.
Increase Revenue Using Customer Behavioral and Website Data
Businesses can learn a lot about how to drive more revenue by understanding their interactions with existing customers. Watch this webinar on how rich data from customer touch points, transaction history, and web interactions can be used to make better business decisions and drive growth.
Tame the Complexity of the Ecommerce Beast
Managing the different moving parts of a modern ecommerce business and controlling costs while retaining customers and increasing sales can be a tall order.
Watch this on-demand webinar to hear Dale Traxler, co-owner of BeadedImpressions.com, outline the tactics that his jewelry supplies business uses to reduce costs, drive margins and increase sales. You'll get practical tips for streamlining processes while reducing ecommerce complexity, using NetSuite's ecommerce business suite.
The Future of the Ecommerce Platform
Ecommerce platforms continue to evolve at a lightning-fast pace. Will your ecommerce business model be in line with your vision of the future? Will you stay competitive as ecommerce platforms and solution strategies evolve? What changes in ecommerce and service scenarios will be critical to your value proposition? NetSuite joined by Brian Walker, Principal Analyst with Forrester Research, Inc., discuss key trends shaping the ecommerce platform, changes in how platforms are delivered, and how the future of the ecommerce platform should factor into the decisions you make.
The Ecommerce Holy Grail: Run Your Entire Business on One Integrated System
If you're a typical company with ecommerce operations, you're probably running several separate software packages to manage the various parts of your business—Web site, shopping cart, product catalog, inventory, order management, customer relationships, financials, marketing, and customer support. But there's a better way. Join Mini Peiris, NetSuite's Vice President of Product Marketing, and Baruch Goldwasser, NetSuite Ecommerce Subject Matter Expert, as they explore how you can use a single platform for both B2B and B2C ecommerce. Troy Lawson, Chief Technology Officer of Best Kiteboarding, shares his experience building a new Web site and Web store with NetSuite.
Best Practices For Making Your Webstore a Marketing Machine
Are you making the most of your web store selling potential? Learn how you can increase sales through better marketing to your prospects and customers—and promote returning shoppers.
Death of the Bolt on Web store
Hear NetSuite Sr. Director Sean Rollings and Troy Lawson, COO of online retailer and NetSuite customer Best Kiteboarding discuss how integrating your Web store with your back office increases productivity and operational accuracy, how an integrated Web store improves the customer experience and helps you sell more, why hosted software is more affordable and simpler to manage than traditional software, and how NetSuite lets you run your entire ecommerce business more efficiently with one system.
Getting e-Tail Right: The 360° Ecommerce Management Solution
Ecommerce is a vital source of revenue growth for both companies that sell online to other businesses and to consumers. Total online sales expected to hit $259 billion in 2007, according Forrester Research. Are your ecommerce operations ready to manage an influx of buyers?
Mastering Multi-National eCommerce: Top Tips for Success
eCommerce can make cross-boundary growth a snap—but there are some requirements that ensure success. Does your Web store make purchasing easy for international buyers? Failure to provide product and shipping information in the language and currency of the customer can cripple sales and jeopardize customer satisfaction. Join host Sean Rollings, NetSuite's VP of Product and Industry Marketing as he and Jeff Binder, CEO of Saffron Rouge, discuss the essential strategies and best practices for successful multi-national ecommerce.
Mastering On-Line Multi-Channel Sales: Rules for eCommerce Success
Join host Sean Rollings, NetSuite's VP of Product and Industry Marketing as he and Baruch Goldwasser, eCommerce guru from NetSuite, discuss the essential strategies and best practices for successful multi-channel ecommerce. Are you juggling all your sales —through your web store, Ebay, and shopping comparison engines such as Shopping.com, Yahoo! Shopping, Google Base, Shopzilla, NextTag and others? Can you guarantee that your inventory is correct across these channels—to ensure the customer can actually get what he's ordered? Failure to avoid stock-outs or provide products promptly can cripple sales and jeopardize customer satisfaction.
High Touch/Low Cost eCommerce: Winning with Personalized Customer Self-Service
Join host Sean Rollings, NetSuite's VP of Product and Industry Marketing as he and Baruch Goldwasser, eCommerce guru from NetSuite, discuss the essential strategies and winning practices for successful "high touch" ecommerce. Learn how to target customers with personalized service, to create high-touch, low-cost customer care through customer self-service—for anytime, anywhere responsive service, to aggregate customer order information and the customer's purchase history for targeted upsell and cross-sell marketing campaigns, the hidden benefits of integrating ecommerce and CRM into the rest of your business operations and how to provide "high touch" without breaking the bank.
Running Your Ecommerce Business at the Speed of Light: Grow ecommerce faster and better with NetSuite
Hear Zach Nelson, CEO of NetSuite, Max Mancini from eBay, and a panel of NetSuite ecommerce customers discuss state-of-the-art solutions for running an ecommerce business effectively. You'll learn about the new integration between NetSuite and eBay, and how NetSuite allows you to manage your entire ecommerce business with one seamless, real-time application.
Ecommerce Success Theater
We know you're busy running your online business. That's why we created this theater of on-demand short subjects to show you how NetSuite can give you a better way to run your ecommerce business. Learn how NetSuite can power your success in B2C and B2B ecommerce with one on-demand system to manage your online business.
Better Fulfillment through the Integration of FedEx and NetSuite
Hear NetSuite CEO Zach Nelson, NetSuite Product Manager Baruch Goldwasser, and FedEx Ecommerce Manager Charlie Ciaramitaro discuss the benefits of integrating your order management and fulfillment processes with the rest of your business.
