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Partner
Relationship Management: To succeed in today's
economic climate, businesses must extend key customer and sales
data to their valued partners. NetSuite's partner relationship
management extend your sales organisation while allowing you
to maintain full control of every element of the selling process,
including: campaigns, lead management and order processing.
Based on the level of access you set, your partners can view
customer records and inventory; manage their pipeline more effectively;
enter leads and process orders. Additionally, you'll be
able to track sales activity and view forecasts on your partner
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PARTNER RELATIONSHIP MANAGEMENT FEATURES: |
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Sales Orders and Cases for Customers: NetSuite's Advanced Partner Centre removes the arm's length relationship between vendor and channel making the partner a seamless selling and support partner.
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Partner Commissions: NetSuite lets you pay commissions to partners. You can also pay both employees and partners on the same sales transaction, if needed. Partner commissions can be paid on the following bases: commissions on sales, quantity, inventory profitability, or inventory total profit.
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Joint
Pipeline and Opportunity Management: Using
the Real-time Dashboard, partners have a complete view
into all leads, which are assigned by rules and territories,
on their Dashboard. They can even track multiple leads
within the same company separately, getting insight
into each contact, conversation and unique opportunity.
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Shared
Customer Account Management: Coordinate activity
between your organisation and the partner channel with
shared access to the sales process, customer records and
more.
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Promotional
Discounts and Marketing Campaigns: NetSuite
lets you provide promotional discounts through your channel
as one-time-use discounts, or limited time offers. Support
your partners' marketing efforts with campaign tracking
capabilities, which allow you to monitor and optimise
channel programs.
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Real-time
Inventory Access: Enable your partners to
view real-time inventories and back-ordered items. Partners
can also track items through the entire fulfillment process.
And with access to complete customer purchase histories,
partners can better identify cross-sell and upsell opportunities.
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Sales
Tools Encyclopedia: You can now give
channel partners access to the latest campaigns
and product information via an Intranet. As a result,
your partners can sell and service customers more
effectively.
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- Inventory Views
- Back-order Status Management
- Customer Privileged Pricing
- Deal Notification Expiration
- Automatic Quote Generation
- Real-time Credit Card Authorisation
- Referral and Promotion Code Tracking
- HTML and Mail Merge Communications
- Online Lead Capturing
- Contract Management within Customer Record
- Sales Tools Intranet
- List Import
- Sync with Outlook, and Palm OS devices
- Sales Metric Alerts to PDA
- Competitor Tracking
- Sales Analytics
- Word and Excel Integration
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