Additional Resources

Point of Sale

Deliver a Spectacular In-Store Experience

Today's consumers move fluidly across multiple shopping channels, from in-store to online over a laptop, mobile phone or tablet. And, they demand a consistent and relevant brand experience regardless of the channel. Yet, a huge majority of transactions still take place in person, making the Point of Sale (POS) a critical component of the customer experience. As part of NetSuite's customer-centric commerce platform, our in-store retail POS software enables retailers to provide a high-quality, very personalised omnichannel shopping experience.

Key Benefits

  • Provide personalised service with a 360-degree customer view.
  • "Save the sale" with cross-channel real-time inventory visibility and order fulfilment.
  • Boost productivity with an easy-to-use POS system and intuitive touch-screen interface.
  • Decrease fraud with multiple levels of security for associates and managers.
  • Improve customer satisfaction with quick checkouts with integrated payment processing.

Seamless Cross-Channel Functionality

Working together, NetSuite's modern retail POS and ecommerce POS platform allows you to bridge the gap across channels to fully service and satisfy your customers. Suddenly, you'll be able to provide convenient cross-channel processes designed to grow customer loyalty:

  • Buy online/pick up in store.
  • Buy online/return to store.
  • Order in store/fulfil from anywhere.

Enhance the Store Experience

NetSuite's retail POS software assists your associates streamline and accelerate transactions and offer timely personalised customer service. With a comprehensive transaction set and broad search capabilities, associates can quickly and easily locate out-of-stock items and even offer instant promotions at the POS. Simultaneously you'll capture detailed customer information used to create targeted and unique promotions and campaigns with NetSuite's CRM and marketing tools.

Extend Sales & Service with Mobile POS

The power of Mobile POS offers you the functionality of a traditional retail POS workstation, but integrated into a network of mobile devices used to service customers anytime, anywhere. Sales associates can leverage mobile devices to review customer data, perform item lookups while on the sales floor, determine quantity on hand and even locate out-of-stock items to "save the sale." It’s very convenient for conducting sales transactions with secure payments. Mobile POS allows you to get closer to your customer and provide an experience they won't forget.