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SuiteCommerce Advantage

Seamless Commerce Platform

As a pioneer in the commerce industry since 1998, NetSuite was the first to deliver an ecommerce platform that integrates ecommerce with your back office systems. Today, SuiteCommerce powers thousands of online businesses around the globe, helping them continuously grow and expand to new heights. Backed by professional services, an extensive partner ecosystem and dedicated support, SuiteCommerce offers your organisation everything it needs to succeed.

Single Cloud Platform

Provide true omnichannel shopping and service experiences through a single commerce cloud platform that integrates ecommerce, in-store POS and order management with your entire back office systems.

Williams-Sonoma powers global omnichannel expansion with SuiteCommerce. Watch Now.

  • One Complete Commerce Platform. Reduce integrations between disparate systems with natively unified ecommerce, POS, inventory and order management, marketing, merchandising, customer service and ERP/financials.
  • Run Your Business Better. Get unprecedented real-time visibility across your entire organisation by taking fragmented sources of information into a single repository to make informed, timely business decisions.
  • Complete Business Agility. Cloud-based solution offers the flexibility and adaptability needed to keep up with the pace of organisations, eliminate operational costs, increase efficiencies and reduce the hassles of managing hardware and software.

360° Customer View

Deliver consistent and personalised cross-channel experiences, targeted marketing and superior customer service with a single view of all customer interactions and transactions across multiple touchpoints and channels.

CELL Bikes gains complete customer real-time visibility across multiple retail channels with SuiteCommerce. Read How.

  • Truly Know Your Customers. Get a single cross-channel view of every single customer to deliver consistent and personalised service, build loyalty, strengthen relationships and grow lifetime value.
  • Customer Centricity. Put your customers at the centre of your organisation.
  • Personalised Experiences. Grow sales by segmenting customers to drive engaging and personalised shopping experiences, marketing campaigns and promotions.

Intelligent Order Orchestration

Meet customer expectations to buy, fulfil and return anywhere while maximising profitability by centralising order management and having a single view of inventory across multiple channels and the supply chain.

WineMarket is handling a 650% increase in orders without requiring manual intervention. Read How.

  • Fulfil Orders Quickly and Effectively. Control orders from multiple channels—POS, web, call centre, mobile, kiosk—all in one place. Customers, suppliers and partners always know exactly what's happening with every single order. Process orders faster, have more satisfied customers and decrease operational costs.
  • Optimise Inventory. Instant, enterprise-wide inventory visibility, including stores, is key to providing a buy anywhere, fulfil anywhere experience. Decrease excess inventory, capture lost sales and promote the most profitable products to your customers.
  • Better Manage Suppliers and Stock Levels. Integrate global supply and distribution chains to ensure real-time information sharing, better coordination, improved responsiveness and shortened time to market.

Innovative Experiences

Quickly create unique, personalised and compelling mobile, web and in-store experiences to differentiate your brand and exceed customer expectations.

Check out some of the rich and engaging online experiences powered by SuiteCommerce: Williams-Sonoma, Kitchenware Direct and WineMarket.

  • Create the Experience You Want for Your Brand. Pixel-perfect design capabilities and unlimited layout control allows designers to create any customer experience, from altering the page layout to changing the interaction design.
  • Any Device. Responsive web design enables you to build device-optimised online shopping experiences that display elegantly across multiple devices, from mobile phones to tablets to laptops to desktops. Plus, you'll have only one ecommerce platform, instead of maintaining multiple fragmented systems and user experiences.

Unlimited Expansion

Rapidly deploy sites for multiple business models, channels, brands, countries, currencies and languages all on the one platform.

KitchenwareDirect grows 1000% with 12 B2C, B2B and Retail Sites. Read Now.

  • Expand Globally. Run your organisation around the globe from a single cloud platform that supports multiple countries, languages, tax rates and currencies.
  • Multiple Brands, Multiple Sites. Design and control multiple websites for individual brands, geographies and business models—all from a single site instance.
  • Any Selling Model. Integrate business-to-consumer (B2C) and business-to-business (B2B) selling models on one complete platform with a significantly lower investment and without the need to maintain separate systems.