Retail

Engage, Inspire and Deliver

Retail Management Software Designed to Delight Your Omnichannel Shoppers


Shop anywhere, pay anywhere and receive merchandise anywhere—that's the omnichannel shopping experience today's customers demand. NetSuite's end-to end retail management software solution empowers retailers to deliver on those expectations by providing integrated point of sale (POS), ecommerce, CRM and marketing, inventory and order management, business intelligence and accounting/financials on one centralised platform.

With NetSuite's single commerce platform, retailers can offer customers personalised and engaging experiences, sell more products and increase customer satisfaction across multiple channels and multiple touch points.

Join the hundreds of innovative retailers who have turned to NetSuite and moved beyond standalone, siloed commerce systems to streamline operations, lower costs and complexities—and achieve a single, unified view of their customers and business.

 

Benefits

Get Actionable Insights

Make better, faster decisions across multiple channels and across your entire business with real-time information and role-based dashboards.

Fuel Growth

Simply bring in new channels, geographies, business models and brands with NetSuite's scalable and flexible cloud-based retail management software.

Streamline Operations

Eliminate expensive, error-prone integrations between separate systems with an end-to-end retail management software solution and a single commerce platform.

Lower Costs and Complexity

As a SaaS retail software solution, NetSuite simplifies your IT environment, from upgrades to ongoing maintenance, freeing your IT staff to focus on business innovation rather than managing hardware and software.

Solutions

In-Store POS

Deliver a superior in-store experience and streamline the transaction process with a modern POS system that enables you to satisfy omnichannel expectations and build customer loyalty. Empower sales assistants with a 360-degree view of the customer and visibility into enterprise-wide inventory. Learn more

Ecommerce

The explosion of web-enabled devices means your products are only a click away from shoppers—wherever they are. Consumers expect an optimised experience from any digital touchpoint, at any time. SuiteCommerce ecommerce software allows you to create a great online shopping experience and deliver it across any site, any device and any geographic location without any limitations. Learn more

CRM

Combine siloed sources of customer data into a single repository to achieve one complete view of the customer across all channels and touch points with NetSuite retail CRM software. Capture all interactions, transactions and preferences to create rich and detailed customer profiles that will help you provide consistent customer service, and personalised marketing and targeted promotions across all channels. Learn more

Inventory and Order Management

Manage orders from multiple channels—in-store, online, call centre, mobile and kiosk—all in one place. Combined with real-time inventory visibility across all locations, including retail stores, you can offer a "buy anywhere" and "fulfil anywhere" experience. With NetSuite's order management software, you can process orders faster, increase customer satisfaction and reduce operational costs. Learn more

Business Intelligence

Get real-time business intelligence across your entire organisation. NetSuite BI helps you to manage your retail business better by making timely, fact-based decisions based on key metrics and dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. All data can be viewed in real time as key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards. Learn more

Transform Your Business

Deliver Seamless Commerce

Offer true omnichannel shopping and service experiences across all channels through a single commerce platform that combines retail management software, ecommerce, in-store POS and order management with your back office systems.

Get Global Inventory Visibility

Satisfy customer expectations to buy anywhere, fulfil anywhere and return anywhere, while maximising profitability, with a single real-time view of inventory across all channels, geographic locations and your supply chain.

Generate a Single Customer View

Provide engaging, personalised shopping experiences and build customer loyalty with a single view of all customer transactions and interactions across multiple channels and touch points.

Retail Industry Customers

Hear how NetSuite has delivered significant benefits to companies like yours.
See the customer testimonials

NetSuite Retail Blog

Get the latest insights into developments in the retail industry.
Read the blog

White Paper

Creating the Seamless Omnichannel Experience
Download the white paper