Products Overview
Powerful Integration with Google Apps
Maximise your customer interactions by connecting NetSuite CRM Software and Google Apps.
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NetSuite CRM+
Redefining What to Expect from CRM
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"The typical company deploying NetSuite increased sales productivity by 12.5%, and companies can expect to improve productivity by up to 20%."
—Nucleus Research
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"NetSuite has helped us increase our customer service and ultimately customer satisfaction."
— Innovise Software Division (UK)
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"With NetSuite our salespeople can deliver sales quotes that are impressively accurate. It helps provide our customers with truly professional service and to maximize efficiency."
— Guitar Center Pro
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• Drive sales productivity
• Elevate customer service
• Power marketing ROI
With NetSuite CRM+
Redefining What to Expect from a CRM Solution
NetSuite CRM+ delivers powerful web based customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customisation, all in a single cloud CRM software.
Unlike typical CRM software, NetSuite CRM+ includes powerful sales performance management, order management, partner management and marketing effectiveness capabilities as standard.
Key Benefits
- Gain clear visibility into sales, services and marketing performance
- Streamlines quote-to-order processes
- Improves productivity with a 360-degree view of your customers
- Increases sales performance through forecasting, upsell and commission management
- Drives successful collaboration with partners
- Increases customer service productivity and lowers case resolution times
- Manage multinational sales and services organisations, with Global CRM.
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Sales Force Automation
Optimise sales processes with comprehensive opportunity management, and get powerful tools to drive performance including sales forecasting, commission management, upsell management and more.
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Customer Service Management
Drive customer service with complete case and escalation management, and accelerate service with knowledge base management and customer self-service.
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Partner Relationship Management
Drive successful collaboration with partners through partner relationship management (PRM) that delivers joint marketing campaigns, joint lead management, partner commissions and order processing.
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Marketing Automation
Speed up growth with almost unlimited targeting and customer segmentation capabilities, email marketing and accurate marketing program ROI analysis.
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Mobile
Comprehensive support for all major mobile devices—iPhone, iPad, BlackBerry or Windows Mobile—ensures that your employees can access NetSuite CRM software anytime, anywhere.
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CRM Analytics and Reporting
Instantaneous access into sales, marketing and customer service information lets you accurately measure and optimise performance—you even get back-office metrics for complete business visibility.
Product Demo
